Shop Policies

Payment

We accept payments through PayPal and credit card payments via 2Checkout. You don't need to open a PayPal account in order to pay with a credit card via PayPal.

If you need assistance, we'll be happy to help. Simply message us!

Shipping

WE SHIP WORLDWIDE!

--- Standard Shipping w/ Tacking ---

All orders are shipped within 3-5 business days from the date of purchase.

Once order are shipped, please allow up to 10-15 business days for delivery.

--- EMS - Express Mail Service w/ Tracking ---

All orders are shipped within 1-3 business days from the date of purchase.

Once the order is shipped, please allow up to 7-10 business days for delivery.

--- UPS Express Shipping ---

All orders are shipped within 1-3 business days from the date of purchase.

Once order is shipped, please allow up to 3-5 business days for delivery.

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For all shipping options, as soon as your order is shipped, we'll send you a confirmation email through with your tracking #.

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Please keep in mind, VAT & duty may apply depending on your countries local Customs or Tax Authority. MeDusa is not responsible for any VAT & duty costs that might be charged.

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Refunds and Exchanges

We want you to have the best possible online shopping experience at our shop and your happiness is very important to us!

We'll be happy to refund or exchange any item within 7 days of receipt of the item, if unused. The item must be returned in its original package and condition it was sent/received.

For RETURNS, shipping costs will be the sole responsibility of the buyer. When we receive the package, we'll refund your purchase not including shipping costs.

We recommend using a mailing tracking service in case of lost items as MeDusa will not be responsible for lost items.

For EXCHANGES, shipping costs for the returned item and the exchanged item will be the sole responsibility of the buyer. Once we receive the item, please allow up to 2-4 business days for us to re-ship your exchanged item.

Please note, if an item is purchases but is out of stock, MeDusa has the right to cancel the order and refund the customer for the full amount.

For any questions regarding returns/refunds/exchanges, please message us through Etsy or email as at - adi [!at] me-dusa.com .

Seller Information

MeDusa
110 Dizengof St.
Tel Aviv, Israel
64397

Email: studio@me-dusa.com
Designer VAT number:557987260